PROHS guarantees that its toilets are free from material and workmanship defects during normal residential use for one year. This warranty only applies to toilets purchased and installed in the United States.

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PROHS will, at its discretion, repair, replace, or make necessary adjustments if their inspection reveals any defects during normal usage. This warranty does not cover damage caused by accidents, misuse, or abuse. Warranty will be voided if the toilet is not properly cared for and cleaned. Proof of purchase (original sales receipt) must be provided for all warranty claims. PROHS is not responsible for removal, installation, labor charges, or any additional costs. PROHS's liability shall not exceed the purchase price of the toilet. If you need to make a warranty claim, please contact PROHS at (833) GO PROHS or service@prohs.com.

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Please provide all relevant details of your claim, including a complete description of the problem, the product's model number, color, finish, the date of purchase, and where it was purchased. Don't forget to include your proof of purchase (original sales receipt).

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Any implied warranties, including merchantability and fitness for a particular purpose, are limited to the duration of this warranty. PROHS disclaims any liability for special, incidental, or consequential damages. Some jurisdictions may not allow limitations on the duration of an implied warranty or the exclusion or limitation of special, incidental, or consequential damages, so these limitations and exclusions may not apply to you. This warranty provides you with specific legal rights, and you may have additional rights that vary depending on your jurisdiction.